At EFC Technology Group (EFC), our team of architects, engineers, and project managers prioritizes customer outcomes. Leveraging their extensive experience, they meticulously craft tailored solutions aligned with each customer’s unique requirements. EFC helps organizations enhance efficiency, agility, and communication across employees and customers.
Using our proven engagement methodology — Evaluate, Formulate, and Culminate—we efficiently guide customers through the entire Modern Workplace lifecycle.
Evaluate
Cloud Voice Strategy Workshops:
Companies of all sizes can benefit from our facilitated workshops. These workshops help envision near, mid, and long-term goals, compare vendor solutions, and map business and technical requirements to successful outcomes.
Our team of industry experts has led projects for customers of all sizes, addressing migration, integration, meeting rooms, voice transformation, and POTS replacement.
Business Analysis:
If you’re already considering a specific vendor solution, EFC can verify its accuracy.
Our business analysts provide feature parity, best practices, and industry analysis.
Through data gathering, targeted solution reports are created.
Formulate
Planning and Design Services:
EFC’s planning and design services focus on creating tailored solutions based on each customer’s specific needs.
We evaluate cloud solutions and product selection in a vendor-agnostic manner.
Our team shares lessons learned and experiences from numerous customer deployments.
Lifecycle Planning:
For every technology choice, EFC ensures that support processes are in place.
Whether it’s people processes or technology, we guide customers toward successful implementation and day 2 support.
From sustained engineering to product support and deprecation, EFC provides expert guidance.
Culminate
Project Management:
Our industry experts can step in to make any project a success, no matter the challenge.
The Project Management team handles crisis situations to get projects back on track.
Technical Oversight and Delivery:
Throughout the implementation life cycle, a Solution Architect provides subject matter expertise.
The Solution Architect supports the project in various activities, including voice and analog gateway requirements, addressing regulated country requirements, porting support, product evaluation, overall architecture, and integration topology.
Customer Endpoint Selection and Product Sales/Support:
EFC fulfills product needs with leading endpoint and room solution vendors. Competitive pricing is available for AudioCodes, Crestron, Logitech, HP/Poly, Jabra, Sennheiser, and Yealink.